If you have a Sanford Health Plan member requiring a specialist, and the practitioner they are requesting is unavailable, please assist them by offering alternative options. There have been some instances where members need to be seen by a specialist, but that specialist is unavailable for a variety of reasons.
Often times a similar specialist may offer services right in your own clinic. In those instances, we ask for your assistance in offering these patients the option to see other like specialists in your clinic. If your specialist is unavailable and you do not have other options available in your clinic, please feel free to refer that patient to Customer Service at (605) 328-6800 or (800) 752-5863 and they can assist the patients in finding an alternate practitioner.