Virtual Care Options for You

With Sanford Health Plan, you can connect to the best care possible without appointments or waiting rooms. Our virtual options add value to your health care benefits and reduce the time you are away from work.

Simple and easy to use, an E-Visit is done by completing a brief questionnaire through My Sanford Chart. A provider will review the information and will either:

  • Provide a treatment plan
  • Order a prescription if needed
  • Request to you them in person at their earliest convenience

E-Visits are perfect for a variety of health conditions such as:

  • Insect bites
  • Hay fever
  • Back pain
  • Cough
  • Heartburn
  • Sinus problems
  • And more

You can expect a response in My Sanford Chart within four hours during normal hours of operation.

E-Visits are available to current patients in South Dakota, North Dakota and Minnesota.

Video Visits
This virtual care option allows you to use your computer and My Sanford Chart to meet face-to-face with providers for any acute, non-emergent primary care needs such as:

  • Coughs
  • Colds
  • Rashes
  • Aches
  • Pains

After filling out several short questions about your health concern, you will receive a scheduled time, usually within an hour of the request being made, to meet online with a provider or the provider may recommend a clinic visit.

Video Visits are available to current patients in North Dakota and Iowa, and both current and new patients in South Dakota and Minnesota.

To get started, go to and log in to your My Sanford Chart account.




Virtual care is available to Members located SD, ND, MN, IA or NE.
*Some exclusions apply; call Sanford Health Plan at (800) 752-5863  | TTY/TDD: 1-877-652-1844 for more information